Privacy Policy

1

Our Policy

This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personal Data’ is being used on Billanted (the Site or Website).

2

Information We Collect

2.1 Personal Data:

When you register for our services, we need to know your name and other personal details like postal address, email address, telephone number, credit/ debit card number, expiry date and other relevant information.

2.2 In addition to the above, your personal data may also be collected when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the services on the Site. 

2.3 Other information: Some personally non-identifiable data may be collected when you interact with [●] through the Website. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. [●] may store such information itself or such information may be included in databases owned and maintained by [●] affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors’ Internet service providers.

3

How We Use of Your Personal Data and Other Information

3.1 To process registration you make on the Website.

3.2 To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

3.3 To allow us to better serve you in responding to your customer service requests.

3.4 To quickly process your transactions.

3.5 To follow up with you after correspondence (email or phone inquiries).

3.6 To help us develop the website and our services.

3.7 To provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

3.8 To provide you with information about special features of our Website or any other service or products we think may be of interest to you.

3.9 To provide you with related information from third parties we think may be of interest to you.

3.10 To provide your information to carefully selected third parties whose products or services we believe may be of interest to you. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We seek to protect the integrity of our site and welcome any feedback about these sites.

4

Your Rights

Under data protection law, here are the rights you have when it comes to your personal data:

The Right to be Informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.

The Right of Access: You have the right to obtain a copy of your information that we hold, and certain other information (similar to that provided in this Privacy Policy).

The Right of Rectification: You are entitled to have your information corrected if it’s inaccurate or incomplete.

The Right to ErasureThis is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The Right to Restrict Processing: You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The Right to Data Portability: You have rights to obtain and reuse your personal data for your own purposes across different services.

The Right to Object to Processing: You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

The Right to Lodge a Complaint: You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator in the applicable country.

The Right to Withdraw Consent: If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

5

Our Disclosure of Your Personal Data and Other Information

[●] is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
  • Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
  • Marketing Communications: Where it is necessary for our legitimate business interests, we may use your personal data to promote our products or services to you. Where you have provided your consent, we may also share your information with third parties for marketing purposes, as permitted by law. You may withdraw your consent to receive marketing messages at any time by setting your preferences in the Application settings, or by following the opt-out link contained in our marketing emails.
  • Related Companies: We may also share your Personal Data with our related Companies for purposes consistent with this Privacy Policy.
  • Sale Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.              
  • Agents, Consultants and Related Third Parties: BillAnted sometimes hires other companies within and outside Nigeria to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  • Legal Requirements: BillAnted may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of BillAnted, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability. This includes exchanging information with other entities for financial regulation, fraud protection, prevention of terrorism, anti-corruption, money laundering, and credit risk reduction including but not limited to:
    • government-provided to companies for the purpose of reviewing your information against relevant government-maintained sanctions lists, lists of politically exposed persons, and persons of special interest (adverse media),
    • to companies like Smile Identity (www.smileidentity.com) for purposes of facial recognition against government-provided identification documents and/or for confirming accuracy against national databases,
    • to companies that will assist in confirming your identity against other relevant databases such as those maintained by companies providing credit reports,
    • to companies for the purpose of monitoring transactions for potentially fraudulent and illegal activities;
    • The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment,
    • to banking partners, aggregators, product and service-providing partners, and others for the purpose of their independent performance of the activities set forth immediately above.

    6

    Transferring your personal information out of the UK/ European Economic Area

    It is sometimes necessary for us to share your Personal Information outside the UK or European Economic Area (EEA). These transfers are subject to special rules under European and UK data protection law. Not all non-EEA countries have the same data protection laws as the UK and EEA. We will, however, ensure the transfer complies with data protection law and all personal information will be secure. Under the data protection law it is also necessary to make these safeguards available to data subjects if they request.

    7

    Our use of cookies and other personal information gathering technologies

    In operating the Website, we may use a technology called “cookies”. A cookie is a piece of information that the computer that hosts our Website gives to your browser when you access the Website. Our cookies help provide additional functionality to the Website and help us analyze Website usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission or use information gathered for tracking purposes.

    How We Protect Your Information

    We have put in place various security procedures as set out in this policy.

    7.1 Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

    7.2 We use regular malware scanning.

    7.3 Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    7.4 All transactions are processed through a gateway provider and are not stored or processed on our servers.

    8

    How Long Will We Keep Your Details

    We will keep your personal information while we are providing products and services to you.   Thereafter, we will keep your personal information for as long as is necessary:

    • to respond to any questions, complaints or claims made by you or on your behalf;
    • to show that we treated you fairly; and
    • to keep records required by law.

    We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information. Further details on this are available on request using the contact details set out below.

    When it is no longer necessary to retain your personal information, we will delete or  shred it  as necessary.

    9

    Updating your details

    From time to time and for security and other relevant reasons, [●] may contact you to update any of the information that you have provided and you may also do so on your own by updating your account on the website

    10

    Your Consent and Changes to Billanted’s Privacy Policy

    By submitting your information you consent to the use of that information as set out in this policy. The Website and our business may change from time to time. As a result, at times it may be necessary for BillAnted to make changes to this Privacy Policy. BillAnted reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. If we change our privacy policy, we will post the changes on this page and may place notice on other pages of the website, so that you may be aware of the information we collect and how we use it all times.

    We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of service will signify that you agree to any such changes.

    Billanted is live on all devices

    Seamless Bill Payments – Anytime, Anywhere

    Quick Links

    Follow Us

    © 2024 · Billanted · A product of Exquis App Factory